Wongpitak Export, Buyer Beware, Cavaet Emptor
A representative sample of the 500 horrible boxes Wongpitak Export Sent Me.
Note: lines on top side of boxes, three lids do not close properly
Wongpitak Export sent me this picture prior to shipment.
Note: no lines on top side of boxes, top closes
A copy of the email Wongpitak sent with the above picture, prior to payment and shipment;
A second letter from Wongpitak saying there will be no lines in response to paypal payment note..
Copy of the final invoice sent by Wongpital Export. Balance paid via paypal.
Note: customer's confidential information redacted.
|WONGPITAK EXPORT CO., LTD.|
|e-mail: firstname.lastname@example.org http://www.wongpitak.com|
|DATE:||20 Jan 12||TIME:||10:41 AM||CUS'ID :||812||PAGE :||1|
|CUS' NAME:||DELIVERY DATE:|
|CODE||DESCRIPTION||QTY.||UNIT PRICE $||AMOUNT|
|11925||Box, square, MDF||BK||500||4.30||2,150.00|
|FOB HANDLING CHARGE||1||250.00||250.00|
|AIR FREIGHT TO Albuquerque, NM (ABQ)||1||1,048.00||1,048.00|
|E. & O.E.||/GOODS CANNOT CHANGE AFTER PURCHASED.||DEDUCT DEPOSIT $||969.26|
|OUTSTANDING BALANCE $||2,724.64|
Wongpitak Return Policy, my emphasis added.
Note: Wongpitak Export offered to modify their return policy in my case and return all monies for prodution and shipping
if I returned the 500 boxes at my expense within 30 days. I do not have established shipping relationships with shippers into Thailand; my best cost estimate for return shipment was well in excess of the amount Wongpitak charged me for shipping. Also, since I did not believe Wongpitak Export was truthful in their e-mails, I didn't want to gamble several thousand dollars more on their word that they would return the total amount. Once the goods were in their hands, I no longer had proof of the quality of their work.
I filed a paypal dispute, but since I refused to return the goods and the goods were "custom made", I did not qualify for a Paypal resolution in my favor.
Wongpitak Export threatned to prosecute me if I left this web site up. In the United States there are "anti-slapp" laws that protect freedom of speech. Lialble only covers information or statements that are not truthful. All the documentation on this page is truthful, most of the information comes from Wongpitak Export. There are also organizations that will assist in the defense of free speech on the internet.